Rooli Privacy Policy

Last updated: April 10, 2026

At Rooli, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online gaming services.

Information We Collect

We collect personal information lawfully and fairly to provide our gaming services and comply with Australian regulations. This includes identity data such as your full name, date of birth, residential address, email, phone number, and government-issued identification for age and anti-money laundering verification. We also gather financial details for payments, technical data like IP address and device information, and gaming activity records including betting history. Sensitive information may be collected where required by law or with your consent.

How We Use Your Information

We use your personal information to manage your account, process transactions, verify identity, and provide personalized gaming experiences. It enables us to comply with legal obligations under anti-money laundering laws, taxation requirements, and gambling regulations. We also analyze usage data to improve our services, detect fraud, and promote responsible gambling. Your information is processed on the legal basis of contract performance, legal compliance, and legitimate interests.

Information Sharing

We disclose personal information only where necessary, such as to service providers under strict confidentiality agreements who comply with the Australian Privacy Principles. Sharing occurs for legal requirements, including with regulators, law enforcement, or other casinos for compliance purposes. We do not sell your personal information.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure using encryption, secure servers, and access controls. Our employees and service providers are bound by confidentiality obligations and must maintain data accuracy and relevance. Information is retained only as long as necessary for the purposes collected or as required by law, such as 7 years for financial records.

Your Rights

Under the Australian Privacy Principles, you have the right to access, correct, or update your personal information held by us. You may request details by contacting our Privacy Officer, generally receiving a response within 30 days, subject to legal exceptions. You can withdraw consent where applicable, opt out of certain uses, or complain about privacy breaches, with our process available upon request.

Cookies and Tracking

We use cookies and similar technologies to enhance site functionality, analyze usage, and ensure security on our platform. These collect technical data like IP addresses for optimization and fraud prevention. You can manage cookie preferences through browser settings.

Contact Us

For privacy concerns or to exercise your rights, contact our Privacy Officer.